This training was created by The International Union of Railways and the ONCE Foundation for Cooperation and Social Inclusion of People with Disabilities, with the support of the PASSAGE Railway Accessibility Expert Group.

Creating a barrier-free railway where people with disabilities and/or reduced mobility can travel independently is a shared goal, and while infrastructure upgrades take time, progress is being made in this respect.
In the meantime, improving assistance services and ensuring that staff are sufficiently trained are key to enhancing the travel experience.
Professionals working with passengers with disabilities and/or reduced mobility play a crucial role in turning this vision into a reality. To support these efforts, this e-learning accessibility training course was developed to help participants integrate accessibility best practices into their daily work.
The training course comprises six modules, each designed to enhance understanding and skills in supporting passengers with disabilities and/or reduced mobility. These modules offer practical knowledge and tools for creating a more accessible and inclusive railway environment.
Module 1: Disability awareness
Module 2: Legislation and passenger rights
Module 3: Passengers with reduced mobility
Module 4: Passengers with visual impairments
Module 5: Passengers with hearing impairments
Module 6: Passengers with intellectual, developmental and learning disabilities
At the end of the six modules, the learners will:
Please note: In accordance with French regulations, 20% VAT will be applied where applicable. The final amount payable will therefore be:
For registrations purchased by a company, VAT may be recoverable, depending on the company’s VAT status and the applicable tax regulations in its country. We recommend consulting your finance department or tax advisor regarding VAT recovery.
To register for the training course, please contact us at academy at uic.org