The Innovation Workshops organised by the UIC Passenger Services Group cover technology trends and their impact on the rail industry. Each workshop combines pitches by industry experts, interactive sessions, and co-creation activities, all of which are enabled by digital collaboration tools.

The most recent workshop was held at UIC HQ in Paris on 25 November 2022 and discussed “Unlocking the Power of Data and Artificial Intelligence in Passenger Rail”.

The next workshop will focus on best practices from leading digital retailers that can be applied to passenger rail. The topics covered will include trends in future travel behaviour, how the travel distribution ecosystem is changing, the evolution of airline travel retailing, common best practices applied by the best-in-class digital retailers, and the role of artificial intelligence in improving travel retailing.

The workshop will take place on 31 May 2023 in Paris, at UIC HQ. For more information, watch the introductory video here.

The event will be held in a hybrid format, allowing participants to attend either in-person or online.

Registration for the workshop is now open. To sign-up, please visit the following link: “Applying Digital Retailing Best Practices in Passenger Rail” (May 31, 2023, from 9:00 to 15:30) – in-person in Paris or online

Read the UIC Innovation Workshop _Digital Retailing_Flyer: