Tuesday 22 March 2016
News from UIC Members

Germany: Timetable information in real time also for international passenger services

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Deutsche Bahn (DB) is now offering passengers real-time information on transnational connections. Via the DB Navigator, bahn.de and m.bahn.de, customers can now find out whether, for instance, their ICE will arrive in Zürich on time and what onward connections are available. Up to now, customers would have had to consult the respective partner railway’s corresponding app or website. The information will also be shown on onboard displays and in-station information boards.

For the time being, real-time data will be available for Railteam’s partner railways, i.e. for connections to and from Austria, Switzerland, France, Belgium (ICE/Thalys), the Netherlands and Great Britain (Eurostar). The update will cover roughly 60,000 journeys per day. Railteam is an alliance of Europe’s leading high-speed rail operators.

Peter Schütz, DB Group’s “Traveller Information” project lead, announced: “With a single app, our customers can now obtain real-time information covering the entirety of their transnational journey. This eliminates the laborious task of finding other apps, and indeed language barriers too.”
Besides customers, the additional information will also benefit onboard staff, who are now better equipped to provide passengers travelling abroad with information on onward connections.

Source: Deutsche Bahn

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