PRM Assistance Booking Tool

Start: 2010-01-1

End:

Project code: P000279

Project director: Marc GUIGON

Project manager: Vanessa PEREZ

Compliance with EU Regulation 1371/2007 regarding the booking of assistance services for Persons with Reduced Mobility (PRM) for an international train journey.

EU Regulation 1371/2007 stipulates that assistance to PRM has to be provided if requested and notified at least 48 hours prior to departure. For complex journeys across several networks, this creates a communication challenge, since at origin and departure, as well as every transfer point, corresponding information has to be communicated to railway staff in charge. The PRM Assistance Booking Tool is a web-based application that helps to structure and facilitate the booking of assistance services for passengers with reduced mobility (PRM) for international journeys throughout Europe. It is a reference application for the standards and XML messages defined in UIC Leaflet 918-6 (see TAP-MD Group).

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Wednesday 30 September 2020

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