The UIC Passenger Department is excited to announce the sixth Training on Commuter and Regional Train Services to be held in person in Athens, hosted by Hellenic Train and sponsored by Hitachi and Accenture.
What’s on the programme?
Under the theme “Customer centricity – Evolutionary scenario”, three main topics will be developed through inspiring lectures given by international railway experts from countries such as Japan, Greece, Italy, Spain, France, Switzerland, Denmark and China.
- Trends and changes in customer regulation;
- Trends and changes in regional train service contracts;
- Trends and changes in journey experience.
In addition to the lectures, the programme will feature a dynamic session led by Accenture where participants will be able to discuss how to deal with a severe case of rail service disruption in order to best meet the needs of different types of customers.
Why should you take part?
UIC CRTS training sessions are not only an exceptional opportunity to gain an overview of the main challenges relating to commuter and regional trains, but also a chance to expand your international network by talking to other participants during the breaks, lunches and social events.
Who should attend?
- The seminar is targeted at anyone interested in acquiring a comprehensive overview of commuter and regional train systems.
- High-level managers are especially invited in order to refresh their knowledge, to network, and to gain an overview of different scenarios from around the world.
- No previous in-depth knowledge of any specific commuter and regional train systems or subjects is required, so it could be a good opportunity to acquire a general overview of these services from different perspectives, such as railway undertakings, industry, government, and other rail stakeholders.
- Attending ALL of the sessions is mandatory and every participant will receive a certificate.
How can you join in?
To check out the UIC CRTS training programme and discover who the speakers will be, please visit https://uic.org/events/6th-training-on-commuter-and-regional-train-services
Register before the 4 August 2023 to benefit from a 20% discount.
