Monday 13 December 2021

Standardisation in second place among the most important topics for UIC members

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UIC’s latest annual member satisfaction survey shows that standardisation is the second most important topic for UIC members – just behind networking and exchange of good practice, which gathered 90% of respondents’ votes. Standardisation was rated as important by 84% of respondents in 2021, just 6% less than in 2020 when it was rated as being almost as important as network and exchange of good practice for UIC members (90%, 91% respectively).

Monitoring, which is closely linked to standardisation, was rated as the fourth most important item for UIC members (80% of votes). Respondents also expressed an average satisfaction rate of 74%, with the highest scores going to technical monitoring (81%) and standardisation (80%) and the lowest to legal and tax monitoring (63%).

Comparing importance and standardisation rates, which match almost fully (96%), we can see that all respondents who consider standardisation to be important are also satisfied with UIC’s services in this area.

For further information, please contact Oana Vlasceanu, Head of Quality Management at:

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© UIC QMS, 2021