OBJECTIVES
- Offer an accurate and comprehensive overview of Commuter and Regional Train Systems all around the world and the latest challenges these services face after Covid-19 pandemic and the new passengers behavior.
- Provide trainees with all the information needed to facilitate decision-making on the subject of Commuter and Regional Train Systems
- Give a global vision of Commuter and Regional Train Services to experts on some particular elements on the system
- Foster exchange of experience and information about the latest developments in this field
TARGET GROUPS
The training is targeted at:
- Managers in decision-making positions in the transport sector in general and in the railways in particular
- Ministries, local or regional authorities, advisory bodies or agencies
- Universities or associations
- The experience tells us that it is also very convenient for young employees in railway companies to start give them worldwide vision of the sector and creating their international network.
CONDITIONS FOR PARTICIPATION
- The course is targeted at people interested in acquiring a comprehensive overview of the commuter and regional train systems
- Course participants do not need to have prior knowledge of any specific subject relating to commuter and regional train systems
- Therefore, we wish to make attendance mandatory for ALL sessions. Every participant will receive a certificate.
SPEAKERS AND PROGRAMME
The training will take place in Paris at UIC HQ 26 to 28 October.
The programme on the first day, the 26th October, and the morning of the second day, the 27th October will focus on keynote speeches from experts on different issues such as planning, infrastructure, legal frameworks, digitalization, and customer experience on commuter and regional services.
The afternoon of the second day will be dedicated to a dynamic, design thinking workshop.
On the last day, the 28th October, attendees will have the opportunity to participate in a workshop on “How to improve the rail’s attractiveness to the younger generation” in cooperation with universities and members of others UIC groups in the context of “the Cool Rail Project”: https://uic.org/events/the-cool-rail-project
Wednesday 26 (09:00-18:00)
Registration at UIC HQ 16 Jean Rey 75015 Paris
Vanessa PÉREZ, Senior Advisor, CRTS, CEMP, PASSAGE, UIC
Welcome
-INTRODUCTION AND MAIN PRINCIPLES SESSION-
Joaquin BOTELLA, Chief Technical Engineering, SENER Handbook, Spain
CRTS in the World: New trends in the commuter and regional railway system
Andrea GIURICIN, CEO, TRA Consulting, Italy
Modelling the business case of a railway operation
Oriol JUNCADELLA i Fortuny, Director, FGC, Spain
Operational Management of CRTS lines: current challenges of the regional and suburban Railway system
Mercedes GUTIERREZ, Head of Asset Management, Infrastructure and Interfaces with Rolling Stock, UIC-ADIF
Infrastructure Management of CRTS lines: digital and intelligent assets
-LEGAL ISSUES-
Jan VÁVRA, Passenger Transportation Expert, CIT, Switzerland
New PRR - passenger rail regulation - Reg 782/2021, Step by Step
Cesare PAONESSA, Director, metropolitan and regional mobility agency Turin
PSO/financial - economic balance post Covid
Laura PETERSEN, Senior Advisor, UIC
Increase the Feeling of Security in CRTS through communication & other measures
-ROLLING STOCK-
Michael BECKMANN, Vicepresident Rolling Stock, DSB, Denmark
Rolling stock for commuter and regional train services – challenges along the asset life cycle
Stephane BOURLAND, Product Director, Alstom Transport
Use of different types of rolling stock in relation with operation and passenger needs
Social Event
Wednesday 27 (09:00-18:30)
-CUSTOMER EXPERIENCE-
Philippe LORAND, Senior Advisor, Intercity and High Speed Rail, UIC
Boosting Passengers preference by Rail
Yasunari NAKAJIMA, Former JR East Paris Office Director, Japan
New business Models for CRTS
Ambra BERNABO, International Business developer and Urban Strategist, AREP
Customer Experience at the station: a multimodal hub
Luc FAVRE, Customer Experience Manager, SNCF, France
The customer experience in the TERs (FRANCE)
-MASS AND MULTIMODALITY-
Magnus Just HANSEN, Senior Executive Assistant and EU & International Affairs Manager, DSB, Denmark
Customer Friendly solutions and new tickets for new behaviours
Rui XUE, Researcher, China Academy of Railway Sciences Co. Ltd
Digital trends in China CRTS
David SARFATTI, Senior Advisor, UIC
Ride2Rail Shift2Rail project and UIC Door2Door project
-DESIGN THINKING SESSION IN COOPERATION WITH EELISA HEAR COMMUNITY-
Dynamic session organised by EELISA_HEAR Community with students from Paris Universities and Universidad Politécnica de Madrid, UPM, to discuss on future solutions to improve rail attractiveness to young generations.
Friday 28 (09:00-13:00)
PRESENTATION OF THE COOL RAIL PROJECT VIDEO WINNERS
https://uic.org/events/the-cool-rail-project
SUMMARY OF THE SURVEY AND THE DESIGN THINKING SESSION
ROUND TABLE: What Railways are doing and what should be done to be more attractive to young generations?
- Jörg Ostwald, Chair of Customer Experience, SBB
- Carles Casas, Chair of TopRail (Rail Tourism), FGC
- Federica Follesa, Chair of CRTS (Commuter and Regional Trains), Trenitalia
- Nacima Baron, Senior Research Fellow, University Gustave Eiffel, Paris
- Jody Bauer, Research Analyst, Eurail
- Anna Burzio, Co-founder and Board member of OUAT-Once upon a Train
CONCLUSIONS
- Federica Follesa, Chair of CRTS (Commuter and Regional Trains), Trenitalia
- Marc Guigon, UIC Passenger Director
https://uic.org/events/the-cool-rail-project
PRACTICAL INFORMATION
Dates and Venues
Lectures 26-27 October + Workshop 28 October in Paris, UIC HQ.
How to get there? https://uic.org/about/contact
REGISTRATION
- Registration fee is 700 Euros (500 euros for UIC Members)
- Fee includes all training sessions, full working documents, lunches and a social dinner.
- Fee does not include Hotel accommodation and dinners
- Limited places. Please register before 20 October.
PARTNER
CONTACT
For additional information, please contact:
Ms Vanessa PEREZ MIRANDA
Passenger Department
perez@uic.org