“Leisure and Commuters travellers: Different needs, same train”
The UIC Passenger Department is eager and delighted to be holding the eighth Training on Commuter and Regional Train Services, in-person, in Paris hosted by UIC.
The training will focus on enhancing operations and service quality to meet the distinct needs of both leisure and commuter travelers—ensuring they share the same train while enjoying a tailored experience.
Objectives
- Offer an accurate and comprehensive overview of Commuter and Regional Train Systems all around the world and the latest challenges these services face to the new passengers’ behavior;
- Provide trainees with all the information needed to facilitate decision-making on the subject of Commuter and Regional Train Systems;
- Give a global vision of Commuter and Regional Train Services on the system regarding the evolutionary scenario with a customer’s centric approach;
- Foster exchange of experience and information about the latest developments in this field.
Target groups
The training is targeted at:
- Managers in decision-making positions in the transport sector in general and in the railways in particular;
- Ministries, local or regional authorities, advisory bodies or agencies;
- Universities or associations ;
- The experience tells us that it is also very convenient for young employees in railway companies to start give them worldwide vision of the sector and creating their international network.
Conditions for participation
- The course is targeted at people interested in acquiring a comprehensive overview of the commuter and regional train systems
- Course participants do not need to have prior knowledge of any specific subject relating to commuter and regional train systems
- Therefore, we wish to make attendance mandatory for ALL sessions.
- Every participant will receive a certificate.
Venue
UIC HQ
16 rue Jean Rey
75015 Paris
Programme
The main topics to be addressed during the training will be as follows.
The programme includes: Lectures and a dynamic design thinking session. A great opportunity for improving competence and enlarge international networking.
Registration
- Registration fee is 1000 euros. (20 % discount for UIC Members)
- Fee includes all training sessions, full working documents, lunches, and a social dinner.
- Fee does not include Hotel accommodation and dinners.
Register here: